ResolveGen

Intelligent Ticket Routing for Enterprises

Hierarchical Organization Structure manages multiple organizations, projects, and environments with intuitive classification for faster ticket routing.

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Simplify Operational Management

Raise, track, and manage tickets across teams from a single operational view that adapts to your workflows and priorities.

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Built for everyone

Built for teams from Enterprise and Projects.

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Regulated Incident Management

ResolveGen powered advisory support to regulatory bodies during digital migration, providing a single auditable system with clear SLAs, approvals, and ownership to ensure full compliance across all banking transitions.

Change & Release Governance

Track changes to critical systems with structured workflows, risk ratings, and multi‑level approvals to reduce outages and regulatory risk.

Customer & Operations Requests

ResolveGen streamlines customer requests and operations tickets across multiple projects, ensuring swift resolution through L1-L3 Operations team support, clear ownership, and real-time tracking for enhanced service delivery.

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Campaign Support Desk

ResolveGen manages campaign-related tickets and support requests across multiple projects, enabling Operations teams (L1-L3) to track progress, assign ownership, and ensure timely execution for seamless campaign delivery.

Lead & CRM Issue Tracking

ResolveGen tracks lead and CRM-related issues across multiple projects, enabling Operations teams (L1-L3) to monitor tickets, assign clear ownership, and resolve sales pipeline bottlenecks efficiently.

Asset & Content Requests

ResolveGen manages asset and content requests across multiple projects, allowing users to submit tickets while Operations teams (L1-L3) track fulfillment, ownership, and delivery timelines for seamless resource allocation.

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Release & Bug Management

ResolveGen streamlines release and bug management across multiple projects, enabling Operations teams (L1-L3) to track defects, coordinate fixes, and manage deployments with clear ownership and audit trails.

Client Implementation Support

ResolveGen provides dedicated support for client implementations across multiple projects, enabling Operations teams (L1-L3) to track onboarding tickets, manage milestones, and ensure smooth project delivery with clear ownership and timelines.

Knowledge‑Driven Resolution

ResolveGen empowers Operations teams (L1-L3) with integrated knowledge base access across multiple projects, enabling faster ticket resolution through searchable solutions, past resolutions, and self-service guidance for users.

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Employee Service Desk

ResolveGen handles employee support requests across multiple projects, empowering Operations teams (L1-L3) to manage IT, HR, and access tickets with self-service options, clear SLAs, and rapid resolution tracking.

Onboarding & Offboarding

ResolveGen automates employee onboarding and offboarding across multiple projects, enabling Operations teams (L1-L3) to manage access provisioning, equipment allocation, and exit checklists with clear ownership and compliance tracking.

Resourcing & Allocation Requests

ResolveGen manages resourcing and allocation requests across multiple projects, enabling Operations teams (L1-L3) to track resource availability, assign personnel, and approve allocations with clear ownership and real-time status updates.

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Joining as an organization? Contact Sales

Contact for Sales

Intelligent Ticket Routing for Enterprises

Simplify Operational Management

Create Tickets in Seconds

Track Every Ticket Effortlessly

Built for everyone

Built for teams from Enterprise and Projects.

Regulated Incident Management

Change & Release Governance

Customer & Operations Requests

Campaign Support Desk

Lead & CRM Issue Tracking

Asset & Content Requests

Release & Bug Management

Client Implementation Support

Knowledge‑Driven Resolution

Employee Service Desk

Onboarding & Offboarding

Resourcing & Allocation Requests

Join us today

Unified Meeting Suite

Digital Transformation

AI & Data Analytics

DevOps & Automation

Application Development

Resource Augmentation

Banking Support

Our Story

Leadership Team

Intelligent Ticket Routing for Enterprises

Simplify Operational Management

Built for everyone

Built for teams from Enterprise and Projects.

Regulated Incident Management

Change & Release Governance

Customer & Operations Requests

Join us today